الشحن
Shipping Policy
Thank you for shopping with Güzel.
We are committed to delivering your order safely and as quickly as possible.
Order Processing
All orders are processed within 1 to 2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is confirmed and processed, you will receive an update regarding your shipment.
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Shipping Time
We currently ship across Egypt.
Estimated delivery time is 5 to 7 business days, depending on your location and courier availability.
Please note that delivery times may vary during holidays, sales periods, or due to unexpected shipping delays.
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Shipping Fees
Shipping fees (if applicable) will be calculated and displayed at checkout before payment.
Any promotional free shipping offers will be clearly stated on the website.
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Order Tracking
Once your order has been shipped, you may receive shipping confirmation and tracking details (if available).
Please allow some time for tracking updates to appear.
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Delays
While we aim to deliver within the estimated timeframe, Güzel is not responsible for delays caused by:
* Courier service issues
* Weather conditions
* Public holidays
* Incorrect shipping information provided by the customer
* Events beyond our control
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Incorrect Shipping Information
Please make sure your shipping details are correct before placing your order.
Güzel is not responsible for orders shipped to incorrect addresses provided by the customer.
Additional shipping fees may apply for re-delivery.
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Failed Delivery Attempts
If delivery fails due to customer unavailability or incorrect information, the order may be returned or require additional shipping fees for re-delivery.
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Lost or Damaged Packages
If your package arrives damaged or appears lost during shipping, please contact us immediately so we can assist.
Contact us within 48 hours of delivery for damaged package claims.
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Contact Us
For shipping questions or support:
Güzel
Email: guzelstore112@gmail.com
Phone: 01553397804
Country: Egypt